10 Inventive Methods to Thank Your Supporters


Gratitude goes a lengthy manner. 

With out help from donors and fundraisers, charities merely wouldn’t have the ability to perform their superb work. 

Why thanking donors is necessary 

Saying “thanks” is an integral a part of good stewardship. 

It lets them understand how a lot their generosity means to reaching your mission. 

It makes your supporter relationships even stronger. 

It could possibly make all of the distinction when individuals think about supporting you once more. 

And it’s simply good manners! 

Able to make your supporters really feel like heroes? We’ve put collectively ten easy, inventive, and efficient concepts for methods to thank your donors, fundraisers, and supporters. 

Let’s get began, lets? 

Thanks’s should be well timed! Fortunately, we’ve bought that bit lined.  

As quickly as somebody makes a donation via JustGiving, they get a thank-you message as a part of their e mail receipt. 

The very best half about that is that you can personalise this message and thank your supporters in your individual phrases. 

For instance, right here’s what your donor thank-you message seems to be like earlier than: 

“Thanks in your donation. We’re sending it straight to [charity’s name] so that you’ll be making a distinction very quickly.” 

And right here’s what your personalised message might appear like when it’s tied to your mission or marketing campaign: 

“Thanks a lot for serving to us elevate cash for our new canine rescue facility. Our group (and our pups) can be eternally grateful for the distinction you’ve made! 

Put your individual spin in your charity’s thanks message and stand out from the group. 

2. Movie a thanks video 

One of the crucial highly effective methods to thank your donors is with a thank-you video. 

Take into consideration these supporters going the additional mile in your charity: operating marathons, skydiving, shaving their heads… 

Get members of your group to movie brief clips for these donors and fundraisers, and thank them personally, by identify, for that additional particular contact. 

It’s all about power. Make individuals really feel celebrated and appreciated! You possibly can even characteristic clips of the work your charity does, or what their donations will assist fund.  

Both ship these to your donors and fundraisers immediately or share extra common thanks movies in your social media channels.

In search of inspiration for video content material? Learn how your charity can use Instagram Reels to spice up donations right here. 

3. Spotlight the impression of their help 

Among the best methods to thank your donors is by sending a narrative, photograph, or video of considered one of your beneficiaries. This fashion, you possibly can assist your supporters perceive the true impression of their donation. 

Seeing the distinction their contribution or fundraising makes could encourage them to present or fundraise for you once more sooner or later. Discover out extra about constructing significant connections together with your supporters right here. 

Derian Home Kids’s Hospice – Tales Web page

4. Give shout-outs on social media 

Use the facility of social media to attach together with your supporters on-line! 

Individuals who fundraise and donate via JustGiving can share this immediately toon Twitter, and plenty of wish to tag their chosen charity. Replying to those tweets with a fast thanks message is a straightforward (however private) option to present your gratitude. 

Unfold the love in your social media channels with common ‘Thanks’ posts! It’s an incredible alternative to: 

  • Give updates on the superb work your charity is doing. 
  • Present your followers that you just respect their help. 
  • Reveal how their donations impression your beneficiaries. 
Thanks message posted by Sophie Hayes Basis

5. Make a telephone name 

Why not use one of many conventional methods to thank your donors and say thanks over the telephone? You possibly can make the decision following a donation, fundraising occasion, or on the finish of the 12 months – creating private, one-on-one connections together with your supporters. 

You possibly can even organise a phone-a-thon! Carry your group collectively to make telephone calls to your supporters. Make sure you have a common script in place – however enable for some unrehearsed spontaneity, so it feels extra like a pleasant chat than a formality. 

6. Shine a highlight in your fundraisers and donors 

Give your supporters the popularity they deserve with a particular characteristic in your charity’s web site or social media. 

All the time ask for permission to take action – and, in the event that they agree, ask for a photograph and brief quote about why they determined to present to or fundraise in your trigger. 

The JustGiving Instagram, the place we spotlight our unbelievable group of fundraisers.

7. Ship a welcome bundle  

Sending a welcome bundle is a good way to thank your donors and make a robust first impression. This doesn’t should be bodily – this is usually a digital welcome message too!  

Contemplate together with… 

  • A welcome notice 
  • Pictures and tales of your beneficiaries 
  • Small presents (the place potential) 
  • Particular particulars about this system, undertaking, or group their donation is supporting 

Make sure you ship the welcome bundle as quickly as the primary donation is made. The way you acknowledge a donation will impression if and when they select to donate once more.  

8. Attain out on birthdays and particular events 

Shock your supporters by preserving monitor of huge milestones – like birthdays, holidays, and once they hit 50%, 75% or 100% of their fundraising targets! Ship an e mail or name them, simply to allow them to know you care. This exhibits your donors simply how a lot you respect them – and creates an exquisite group really feel. 

9. Host an appreciation occasion 

If potential, your charity might host an in-person occasion to rejoice your donors and fundraisers. This may be as formal or casual, large or small as you want. Organising an appreciation occasion will allow you to create constructive, long-lasting relationships together with your supporters – what higher excuse to get collectively and have a celebration?  

Try our 2022 JustGiving Awards highlights for some occasion inspiration.  

The Mind Tumour Charity celebrating on the 2022 JustGiving Awards

10. Organise a visit to a programme location/digital tour 

Individuals give to individuals. Allow them to see the distinction their help makes firsthand.  

What higher option to thank your supporters and present the impression of their donations than inviting them to see it for themselves? You possibly can invite your supporters to go to your workplaces, considered one of your programme areas, and even meet a few of your beneficiaries.  

There you’ve got it – our high ten concepts for thanking your supporters! We hope you’ve been impressed to unfold attain out and let your donors and fundraisers understand how a lot their help means to your charity. Don’t overlook to log in to your charity account and personalise your charity’s thanks message right here. 


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