How to decide on a international home helper company/employment heart? Price and repair comparability + issues to be vigilant about + company blacklist

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Issues to be vigilant about #1: Evaluate the charges and companies of the highest 5 international home helper (FDH) businesses/employment facilities

The charges and repair particulars will differ from one employment heart to a different, resembling the appliance time, refund circumstances, and many others. We propose that employers evaluate completely different employment facilities primarily based on the next standards:

– Charges associated to visas, consulates, entry, and many others.

– Value of air ticket to Hong Kong (and whether or not the pick-up is included)

– Abroad and native medical examination charges for the helper

– Alternative charges for abroad or present home helper who has accomplished the contract












 

Abroad helper

FDH in Hong Kong who has accomplished a contract

Employer-selected FDH (contract alternative inside Hong Kong)

Abroad Employment Centre Ltd.

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $13,980

Filipino maid: from HKD $8,980

Indonesian maid: from HKD $12,980

Filipino maid: from HKD $4,990

Indonesian maid: from HKD $6,990

 

Bundle contains:

– Charges associated to consulate in Hong Kong, entry procedures, visa, courier

– Consulate registration and Hong Kong ID card utility

– Physique test of the FDH

– Maid may be changed as soon as throughout the first 12 months (70% of the unique payment might be individually charged)

Bundle Consists of:

– Hong Kong Immigration Division work visa payment

– Contract notarization payment by the consulate

– Physique test of the FDH

– When you change your maid inside 6 months, it’s essential pay 70% of the prevailing price of hiring a brand new maid

Bundle contains:

– Hong Kong Immigration Division work visa payment

– Contract notarization payment by the consulate

– Physique test of the FDH

Technic Employment Service Centre Ltd.

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $11,980

Filipino maid: from HKD $13,980

Indonesian maid: from HKD $15,980

Filipino maid: from HKD $5,680

Indonesian maid: from HKD $7,980

 

Bundle Consists of:

– Contract notarization payment by the consulate

– Helper’s air ticket to Hong Kong

– Physique test and exit dealing with payment for home helper earlier than arrival in Hong Kong

– Work visa payment

– Physique test payment upon arrival in Hong Kong

Bundle contains:

– Dealing with contract notarization by the consulate

– Dealing with utility for Hong Kong work visa

– Physique test for the FDH

*Doesn’t embrace exit charges of the FDH or the price of air ticket to Hong Kong

Bundle contains:

– Dealing with contract notarization by the consulate

– Dealing with utility for Hong Kong work visa

– Deal with related utility procedures in Hong Kong

– Deal with related exit paperwork and procedures of the nation of origin of the FDH

– Value of air ticket to Hong Kong

Daylight Employment Company

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $11,980

Filipino maid: from HKD $11,980

Indonesian maid: from HKD $13,980

Filipino maid: from HKD $3,900

Indonesian maid: from HKD $3,900

 

Bundle contains:

– Hong Kong work visa payment, contract notarization payment by the consulate

– Air ticket to Hong Kong

– Help in utility for HKID card by FDH

Bundle contains:

– Contract notarization payment by the consulate

– First-time Hong Kong work visa payment

– Physique test in Hong Kong

Bundle contains:

– First-time Hong Kong work visa payment

– Contract notarization payment by the consulate

My Candy Dwelling Employment Company

Filipino maid: from HKD $9,980

Indonesian maid: from HKD $8,980

Filipino maid: from HKD $15,980

Indonesian maid: from HKD $15,980

Filipino maid: from HKD $5,380

Indonesian maid: from HKD $5,380

 

Bundle contains:

– Abroad medical examination

– Contract notarization payment by the consulate

– Hong Kong work visa

– One-way air ticket to Hong Kong, departure tax and airport tax included

– Software for Hong Kong ID card, registration at consulate, Hong Kong medical examination

Bundle contains:

– Contract notarization payment by the consulate

– Hong Kong work visa

– Medical examination in Hong Kong

Bundle contains:

– Contract notarization payment by the consulate

– Hong Kong work visa

– Philippine Consulate OWWA (just for Filipino maids)

* Medical examination payment isn’t included

LOTUS Employment Company

Filipino maid: from HKD $8,880

Indonesian maid: from HKD $8,880

Filipino maid: from HKD $12,880

Indonesian maid: from HKD $12,880

Filipino maid: from HKD $4,980

Indonesian maid: from HKD $4,980

 

Bundle contains:

– Contract notarization payment by the consulate

– Hong Kong work visa payment

– Physique test in nation of origin

– Physique test in Hong Kong

– One-way air ticket to Hong Kong or arrival payment in Hong Kong (just for Filipino maids)

– Help in utility for HKID card by FDH

Bundle contains:

– Contract notarization payment by the consulate

– Hong Kong work visa payment

– Physique test in Hong Kong

– Philippine Consulate OWWA payment (just for Filipino maids)

Bundle contains:

– Contract notarization payment by the consulate

– Hong Kong work visa payment

– Philippine Consulate OWWA payment (just for Filipino maids)

 

Issues to be vigilant about #2: Watch out for “unlicensed” intermediaries

There are 1,527 licensed employment businesses for international home helpers in Hong Kong as of the top of 2021, in accordance with the federal government. At the moment, there are not any provisions within the Employment Ordinance or the Employment Companies Rules requiring employment businesses working in Hong Kong to acquire official authorization from international governments for offering companies associated to the recruitment of international home helpers. Employers are subsequently suggested to make use of well-established and well-known FDH businesses.

When you want to use a smaller FDH company, you’re suggested to first go to the “Employment Company Web site” of the Labour Division, or contact the Employment Company Affairs Division of the Labour Division at 2115 3667 to test whether or not these businesses are correctly licensed. As well as, you must also affirm whether or not these employment facilities maintain licenses acknowledged by the Ministry of Labor of the Philippines, Indonesia, Thailand, and many others., to ensure they’re authentic.

Issues to be vigilant about #3: Take note of whether or not the FDH company is on the blacklist

Yearly, the Labour Division publishes a listing of intermediaries which have obtained written warnings, and even had their license revoked or license renewal refused. Employers can test the web site of the Labour Division to keep away from patronizing these unscrupulous businesses.

Checklist of employment businesses which have obtained written warnings for violating the rules:


























Title of the EA

Handle of the EA

Date of Warning

Causes of Warning

28Helper Company Restricted

Store 5, Floor flooring, Wah Chi Mansion, 286-298 Temple Avenue, Yau Ma Tei, Kowloon.

10 December 2021

Failing to attract up service agreements with employers

A&F Employment Centre

Room 1605, sixteenth flooring, Hollywood Plaza, 610 Nathan Street, Mong Kok, Kowloon.

26 September 2022

Failing to make sure that the candidate supplied to employer is accessible for filling the emptiness

God Effectively Employment Company

Mezzanine flooring, 56B Yen Chow Avenue, Sham Shui Po, Kowloon

28 January 2022

Failing to attract up a written service settlement with employer agreed by each events earlier than receiving cost from employer

God Effectively Employment Company

Mezzanine flooring, 56B Yen Chow Avenue, Sham Shui Po, Kowloon

28 January 2022

Failing to have cheap data of the authorized provisions related to the operation of employment businesses, together with however not restricted to Employment Ordinance and Employment Company Rules

Helper Wing’s Company

thirty fifth flooring, Two Pacific Place, 88 Queensway, Admiralty, Hong Kong

13 January 2022

Failing to incorporate all required objects in cost receipts offered to employers

Jumbo Worldwide Maid Employment Company

Room 1704, seventeenth flooring, 655 Nathan Street, Mong Kok, Kowloon.

14 September 2022

Failing to incorporate all required objects within the service settlement with employers

Jumbo Worldwide Maid Employment Company

Room 1704, seventeenth flooring, 655 Nathan Street, Mong Kok, Kowloon.

14 September 2022

Failing to incorporate all required objects in cost receipts offered to employers

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in service agreements with job-seekers

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in service agreements with employers

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in cost receipts offered to jobseekers

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to supply cost receipts to employers

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to incorporate all required objects in cost receipts offered to employers

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to ask employers to acknowledge receipt of the publications and pattern kinds as listed within the CoP, and to substantiate that they’ve been briefed about their rights and obligations in full and perceive such in writing

Metro Asia Recruitment Providers Co.

Floor flooring, 350B Fan Tin Tsuen, San Tin, Yuen Lengthy, New Territories

13 September 2022

Failing to maintain data referring to the dealings with jobseekers and their employers together with acknowledgement from international home helpers and employers relating to the receipt of the signed Normal Employment Contract

P & P Employment Company Restricted

Room 1004, tenth flooring, Progress Business Constructing, 9 Irving Avenue, Causeway Bay, Hong Kong.

28 June 2022

Failing to attract up service agreements with jobseekers

P & P Employment Company Restricted

Room 1004, tenth flooring, Progress Business Constructing, 9 Irving Avenue, Causeway Bay, Hong Kong

28 June 2022

Failing to incorporate all required objects in service agreements with employers

Daylight Employment Company

Room 906, ninth flooring, Hollywood Plaza, 610 Nathan Street, Mong Kok, Kowloon.

4 July 2022

EA failed to make sure the data offered is in keeping with info as recognized

Prime Providers and Firm

Room 705-706, seventh flooring, Tung Ming Constructing, 40-42 Des Voeux Street Central, Central, Hong Kong.

20 July 2022

Failing to incorporate all of the required objects within the service settlement drawn up with employers

Prime Providers and Firm

Room 705-706, seventh flooring, Tung Ming Constructing, 40-42 Des Voeux Street Central, Central, Hong Kong.

20 July 2022

Failing to incorporate all of the required objects within the cost receipts offered to employers

WAH YING EMPLOYMENT CENTRE

Store 163-164, 1st flooring, Huge Day Mall,9-15 Heung Sze Wui Avenue, Tai Po, New Territories.

7 October 2022

Failing to attract up a written service settlement with the employer agreed by involved events

WAH YING EMPLOYMENT CENTRE

Store 163-164, 1st flooring, Huge Day Mall,9-15 Heung Sze Wui Avenue, Tai Po, New Territories.

7 October 2022

Failing to incorporate all required objects within the cost receipt offered to employer

Wing Fai Employment Restricted

Store 13, Floor flooring, Wing Fai Backyard, 29-35 Ting Kok Street, Tai Po, New Territories.

11 April 2022

Failing to attract up service agreements with jobseekers

Wing Fai Employment Restricted

Store 13, Floor flooring, Wing Fai Backyard, 29-35 Ting Kok Street, Tai Po, New Territories.

11 April 2022

Failing to incorporate all required objects in service agreements with employers

WT (Asia) Employment Centre

Flat J, third flooring, Block B, Clague Backyard Property, 26 Hoi Shing Street, Tsuen Wan, New Territories.

14 June 2022

The licensee of the EA didn’t intently supervise the operations of the EA and their workers

Supply: Labour Division

Issues to be vigilant about #4: Realizing the unscrupulous practices of FDH intermediaries

When selecting an FDH company, employers shouldn’t solely take note of the feedback on social media resembling Fb, Google Overview, and Instagram, but additionally be careful for widespread unscrupulous practices of those businesses, together with:

  • Not signing any service settlement with the employer or the job applicant
  • Making ideas or abetting employers to deduct wages, relaxation days or statutory holidays of international helpers to recoup their loans, commissions, coaching charges, and many others.
  • Offering employers with inaccurate or deceptive info relating to the private info or talents of a home helper
  • Abetting employers to cross on prices to international home helpers, resembling charges and bills levied by their native authorities and/or establishments (resembling visa charges/coaching charges, and many others.)

In contrast, an excellent employment company ought to clearly clarify to the employer the charges, scope of companies, refund preparations, and charges for changing the home helper, in addition to signal a service settlement with the employer. It would additionally clearly clarify the duties of the employer, such because the minimal wage and the right way to calculate sick go away allowance and annual go away, to guard the rights and pursuits of each events.

Issues to be vigilant about #5: Take note of complaints lodged with the Shopper Council

Many complaints are lodged with the Shopper Council, and employers might want to take a look at these examples to remind themselves to be vigilant:

Dishonest in video interviews

In a single case, the international helper might converse fluent Cantonese throughout the Zoom name, however couldn’t say a phrase of Cantonese in actual life. It seems that throughout the video assembly, there was an immediate translation into Cantonese going down behind the digital camera. Subsequently, it is suggested that employers, if circumstances allow, attempt to interview in individual as a lot as potential to grasp their working capability, expertise, and perspective, and on the identical time let the opposite occasion perceive your anticipated working surroundings, scope, and customary.

“100% of your a refund” is a misnomer

If the appliance of the international helper chosen by the employer is unsuccessful or the helper fails to take up the job as scheduled, he ought to take note of whether or not the contract stipulates the date of the international helper’s efficiency. As well as, employers ought to take note of the phrases and circumstances of the service along with the charges charged by the company. 

For instance, there was a case the place a international helper company claimed to supply a “100% refund”. Solely when the international helper was refused to depart the nation by the Philippine Customs did the employer uncover that the unique “100% refund” safety solely utilized to instances the place the home helper didn’t get hold of a visa from the Hong Kong Immigration Division. Instances the place the Hong Kong visa was granted weren’t coated by the refund clause.

Issues to be vigilant about #6: Take note of what objects must be paid

Hiring a home helper by an middleman will certainly contain paperwork and administrative charges. Employers ought to take note of what objects are coated by the service payment to substantiate that there are not any hidden objects that must be paid. That is particularly widespread with lower-priced businesses, as they might mislead employers or drive home helpers to pay hidden charges to make up for the worth distinction.

Issues to be vigilant about #7: Proactively ask for a refund or FDH alternative phrases

Because the international home helper company solely handles the work between the time of the international helper’s utility and the time of her arrival in Hong Kong, if the international helper has already assumed her new position, however the work perspective or efficiency isn’t passable, the international home helper company can solely present restricted assist, together with providing the employer preferential charges for FDH alternative. It’s uncommon for the employer to be totally refunded or have the FDH changed with out circumstances. It is suggested that employers put together for the worst earlier than hiring a international helper, and ask the international helper company below what circumstances will they prepare for a alternative or payment refund, in order to stop arguments down the street.

Issues to be vigilant about #8: If issues occur too quick, one thing isn’t proper

If the international helper company/employment heart guarantees to rearrange for the international helper’s arrival in Hong Kong rapidly, the employer must be significantly cautious as a result of the steps of every international helper’s utility to return to Hong Kong will take time. Relying on the Indian/Filipino helper employed, the time wanted might be completely different. For instance, the physique test will take 3-4 working days, and the visa approval will take 6-8 weeks. These should not issues a home helper middleman can velocity up, so in actuality, they’re typically simply dishonest advertising and marketing techniques.

Issues to be vigilant about #9: Insurance coverage doesn’t should be secured by the FDH middleman/employment heart

Home helper employment businesses typically promote their “one-stop service” and supply a number of home helper insurance coverage for employers to select from. Many employers will merely purchase it immediately from the international helper heart for comfort, and a few facilities will even present labor insurance coverage for the primary yr (i.e. worker’s compensation insurance coverage), however the protection and limits of those insurance coverage will not be adequate in lots of instances. The employer generally solely finds that out when the FDH is actually sick or wants to assert compensation in an accident, however by then it’s already too late.

The actual fact of the matter is, simply because your company provides insurance coverage so that you can select from doesn’t imply you can not decide to safe insurance coverage by your self. Buying home helper insurance coverage by your self not solely provides you extra flexibility, but it surely additionally permits each you and your helper to acquire the precise safety wanted whereas doubtlessly saving cash on the identical time.



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